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ServiceNow's kill switch play bets enterprise AI needs a circuit breaker

7/26/2026

The constraint in enterprise agentic AI is not capability; it is containment.

Once an autonomous agent has write permissions across a workflow system, the question is what stops it from executing an action no human approved.

ServiceNow CEO Bill McDermott has entered that debate directly, defending his company's relevancy in the agent era and touting a kill switch for rogue AI agents as a core part of the answer.

The control problem that creates the market When companies deploy autonomous AI agents across enterprise workflows, those agents need real permissions to function.

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